Cancellation Policy
If you cancel 14 days or less before check-in date:
Unless you are advised differently by email when you make your booking, 100% of the reservation amount will be charged.
Group reservations: If you cancel 30 days before check-in:
Unless you are advised differently by email when you make a group reservation (4 rooms or more) 100% of the reservation amount will be charged.
Non-refundable rates: If you cancel anytime after confirming a reservation:
Unless you are advised differently by email when you make your booking, anytime in case of cancellation 100% of the reservation amount will be charged.
If you have not canceled your booking and do not check-in (No Show):
If you fail to check-in at a hotel, and you have not canceled your booking with Palace Suites, we will impose a ”no show” charge. The ”no show” charge varies and can be up to the total price of the booking. We will do our utmost to keep your ”no show” charge as low as possible.
To cancel a booking:
To cancel a booking please Contact Us.